The help centre

A clearer answer.
A more confident start.

Understand your practice balance, how your account and practice checks work, and what is still being developed.

Frequently asked questions

What is demo BEAT?

Demo BEAT is a virtual unit used to practise. Each new practice account receives a free starting allocation of 25,000 demo BEAT. It has no cash value and cannot be deposited, withdrawn, transferred or redeemed.

Do I need an account to practise?

Yes. Sign in with your email to create or open your practice account. Your virtual wallet, bots and retained history are saved to that account on the server. Public strategy guides remain available without signing in.

Does a bot continue when I close the page?

Your signed-in workspace shows whether background checks are active and when the worker last checked. When configured and healthy, checks target approximately 15-minute intervals; otherwise keep the practice page visible for page-driven checks.

Where do prices come from?

The practice workspace receives live reference quotes through the server API and displays their source and update status. Any sample data is labelled. Simulated fills are for learning and are not orders on an exchange.

Can I lose demo BEAT?

Yes. A strategy can finish with less simulated value than it started with. Price movement and simulation assumptions affect the result. DCA, Grid and loss limits do not guarantee a profit.

Where is my practice history saved?

Your account, virtual wallet, bot settings and retained history are saved in the platform database. Sign in to the same account to reopen them. You can also export retained ledger events from Trade history. Signing out does not reset your practice balance.

What is included in the practice experience?

This practice alpha includes email sign-in, account storage, DCA and Grid simulations, live reference quotes and an administrator console. Support conversations, execution observations and administrator safety controls are included in the current workspace. Background execution depends on the displayed scheduler state; extended reliability testing is tracked separately.

Start with understanding

Make your next step an informed one.

25,000 demo BEAT. Your rules. Room to learn.

Open free practiceSecure email sign-in · Free demo allocation